Terms of service

Terms of Service

If you do not agree to these terms, you may not use this website.

1. General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your country or region

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit viruses or malicious code

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Information

We make every effort to display product descriptions, images, and details as accurately as possible. However:

  • Colors and appearance may vary slightly depending on your device

  • Product availability may change without notice

  • We reserve the right to discontinue products at any time

Our cervical neck pillow is designed to provide comfort and support. It is not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional if you have a medical concern.

3. Pricing & Payments

All prices are listed in the currency displayed at checkout.

We reserve the right to:

  • Change prices at any time without notice

  • Correct pricing errors

  • Cancel orders if incorrect pricing is displayed

Payments must be completed before orders are processed and shipped.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to:

  • Customs processing

  • Carrier issues

  • High demand periods

We are not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds

Please review our Refund & Return Policy for detailed information regarding returns and refunds.

6. Limitation of Liability

We are not liable for:

  • Indirect, incidental, or consequential damages

  • Misuse of our products

  • Injuries resulting from improper use

Our total liability shall not exceed the amount paid for the product purchased.

7. Intellectual Property

All content on this website, including logos, text, graphics, images, and branding, is the property of our company and may not be used without written permission.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website.

9. Contact Information

For questions regarding these Terms of Service, please contact us at:

📧 Support@Cenova.shop